Privacy Policy

The controller of your personal data is ALPSARCOR 2F STUDIO, S.L., Carrer Teulers 19, 2º 1ª, 08850 Gavà (Barcelona), Spain. Write to contact@padelreplays.com about your data or this policy.

• Account (required to create one): your email address, username, language and time zone, and the country you signed up and last logged in from, worked out from your IP address (only the country is kept).
• Your content: your matches and trainings, their videos and what you add to them, including the names you type for players without an account.
• Billing: your plan and the state of your subscription. Card details go to Paddle and never reach us.
• Technical: your IP address, browser details and logs.
• Messages you send us.
• From others: matches and trainings someone links to your account, by naming you as a player or sharing them with you.

If you log in with Google, Google gives us your email address and whether it has verified it, your Google account ID, your name and your profile picture. We keep only the email address and the account ID, to log you in. If you sign up with Google, your name is used once, to make your username; it isn’t kept, and neither are your picture or the keys Google gives us to your account (its tokens), so we never act on your Google account.

We never sell this data, use it for advertising or share it with anyone beyond the providers that run the service for us. It’s deleted when you delete your account.

• To provide the service, including its emails (performance of a contract).
• To bill your plan and meet tax and accounting duties (legal obligation).
• To keep the service secure and working (legitimate interest).
• To show prices in your country’s currency, worked out from your IP address (legitimate interest).
• To produce statistics about how the service is used, such as players per country (legitimate interest).
• To answer your messages (legitimate interest).

No decision about you is made by automated means alone.

• Providers that process data for us, only on our instructions: hosting, network, video storage and streaming, email and error tracking.
• Paddle (payments, as merchant of record) and Google (if you log in with it), under their own privacy policies.
• Public authorities, when the law requires it.

Some providers may process data outside the EU, in the US or the UK; these transfers are covered by EU adequacy decisions or the European Commission’s Standard Contractual Clauses.

• Videos, matches and trainings: as set out in our Terms (How Long Your Content Is Kept).
• Your account and the rest you add: until you delete your account. What you added to someone else’s plan stays in it, shown as from a former member.
• Billing records: as long as tax and accounting law requires.
• Logs and error reports: up to 90 days.
• Backups: up to 3 months, used only to restore the service after a failure.

You can ask to access, correct, delete or export your data, and to restrict or object to its use, by writing to contact@padelreplays.com; we answer within one month. You can also complain to a data protection authority.

We only use the cookies and browser storage the app needs to work and to remember your choices, such as your language; none for advertising or tracking.